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Global Account Manager DACH - German speaker

On-site
  • Brussels, Brussels Hoofdstedelijk Gewest, Belgium
Sales

Job description

Global Account Manager (DACH) - German Speaker
Location: Brussels, Belgium
Start Date: ASAP

Competitive Salary and conditions


Sick of needing five signatures to get anything done?


When you join us, you’ll enjoy a flat structure where you have direct access to our Sales Director, Jérôme.

You'll join a "get it done" culture where you'll be encouraged to challenge the status quo; it's how we evolve and improve!

 

What will you do?


When you join us as Global Account Manager DACH, you will start working with a number of our German customers. You are their first point of contact, you answer their queries, and you keep them satisfied and engaged with our products and services. You will also actively seek new opportunities to grow your accounts’ revenue.


Main objectives

  • Managing a portfolio of accounts to achieve long-term success
  • Communicating with customers in order to understand their needs and to explain our product value
  • Ensuring prompt and accurate answers to client’s queries
  • Developing additional business with existing customers by keeping them informed on our new product features and by engaging with them to use our solution on a larger geographical scope
  • Achieving your personal target and contribute to the Sales team’s target.


  • Tasks & key responsibilities

    • You identify stakeholders and contact persons while keeping our CRM up to date
    • You stay in touch with your assigned customers and grow long-lasting relationships
    • You expand the commercial relationship within your assigned customer portfolio by identifying sales opportunities and following-up until sales order (renewals and up-sells
    • You deliver throughout the sales cycle, this includes preparing presentations, delivering demos and creating offers
    • You document and track opportunity progress in our CRM (we use Hubspot)
    • You validate and process change requests
    • You assist with challenging client requests or issue escalations if needed
    • You participate in departmental improvement initiatives

Job requirements

About You:


  • You’ll have +5 years of successful track record as Account Executive/Manager within a B2B SaaS environment
  • You have experience working with enterprise customers
  • You love to go the extra mile to delight your customers and deliver results
  • Your relationship skills are second to none, you make it your business to become a trusted advisor to your customers
  • We use Hubspot and Linkedin Sales Navigator, any knowledge of Hubspot would be awesome
  • You have an entrepreneurial and commercial spirit, and thrive in a hands-on environment
  • You work well with others and actively contribute to team meetings/objectives/events, we want to hear your voice!
  • You are a native German speaker and fluent in English, knowledge of other languages would be great


About Us:


  • We’re a Tech company HQ’d in Brussels, we provide global Travel Expense Management software solutions for enterprise, mid-market and governmental organizations
  • We have 24 different nationalities and counting, 47% of our workforce are women and we have offices in Belgium, Netherlands, Germany, Sweden, Romania and Portugal
  • We’re a scale-up with the vibe of a start-up

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